---
title: "Understand your Grafana Cloud IRM invoice | Grafana Cloud documentation"
description: "Explanation of Grafana Cloud IRM billing and packaging"
---

> For a curated documentation index, see [llms.txt](/llms.txt). For the complete documentation index, see [llms-full.txt](/llms-full.txt).

# Understand your Grafana Cloud IRM invoice

Grafana Cloud Incident Response & Management (IRM) is a paid add-on that helps you detect, respond, and learn from incidents.

Grafana Cloud Incident Response & Management (IRM) is billed based on monthly active IRM users.

## Active usage definition

An active IRM user is defined as a user who is included in OnCall schedules or escalation chains or performs any of the following actions:

- Change the status of an alert group or OnCall configuration
- Received a page or paged another user
- Created, edited, or updated an incident