Documentation Grafana Cloud Alerts and IRM IRM Guides

Guides

These guides provide practical advice for configuring and operating Grafana IRM effectively.

Whether you’re setting up IRM for the first time or optimizing your existing process, you’ll find recommendations and step-by-step instructions to help you succeed.

Topics

• Best practices for Grafana IRM
  Best practices for configuring Grafana IRM, including alert flow, labeling, grouping, and escalation strategies.
• Sync Jira issue with incidents in Grafana IRM
  Sync Jira issues with IRM incidents using outgoing webhooks to create, update, and close issues automatically.
• Configure SMS and call routing for Grafana IRM
  Route SMS messages and phone calls to IRM using Twilio to page on-call responders.