Insights and reporting

Grafana IRM provides insights and reporting capabilities to help you measure, analyze, and improve your incident response processes. These tools give you visibility into alert groups handling efficiency, incident resolution times, and team performance metrics.

Alert groups insights

Alert group insights provide visibility into your alert groups routing and escalation performance. You can access:

Alert groups metrics: Track alert groups volume, response times, and notification patterns
Alert groups logs: Monitor changes to your alerting configuration and track maintenance events
Pre-built dashboards: Visualize key alert groups handling metrics in customizable dashboards

Incident insights

Incident insights help you understand and improve your incident management processes. With incident insights, you can:

Monitor incident metrics: Track MTTR, incident volume, and resolution trends
Build custom dashboards: Create visualizations tailored to your organization’s needs
Filter and analyze: Segment data by severity, team, service, and other dimensions