AI assistant for faster, smarter observability
Take observability further. Grafana Assistant in Grafana Cloud uses AI to handle the hard parts, from complex query generation to guided root cause investigations, so every team can work with expert-level confidence.
Get started in minutes, not hours
Shorten the learning curve: create sophisticated dashboards and queries as easy as chat
Make observability easy for everyone
From SREs to non-technical team members, anyone can explore data, build dashboards, and investigate system issues confidently
Find root causes and fix issues faster
Correlate signals across your entire stack to easily surface what broke and why, freeing teams to focus on triage not data hunting
Trusted by everyone from startups to the Fortune 500
Accelerate root cause analysis with agentic investigations
Stay ahead of incidents with early anomaly detection and correlation with Assistant Investigations
Quickly understand how issues spread across systems by leveraging the SRE agent and the Grafana Cloud Knowledge Graph
Get guided, prioritized next steps to resolve incidents faster
Automate routine triage so teams can focus on impact
Empower your entire team to take action
Unblock knowledge silos and empower teams to navigate complex systems with AI insights that reduce the need for deep domain expertise
Reduce cognitive load by automating routine tasks like incident summaries, log explanations, and error triage
Scale securely with the tools you already use
Enforce governance and human oversight at scale with role-based access (RBAC) for investigations, rules, and integrations—supporting EU AI Act expectations around access control, as well as US security frameworks like SOC 2
Operate within trusted compliance boundaries by running Assistant inside Grafana Cloud, supporting GDPR requirements in the EU, CCPA requirements in the U.S., and established security practices relied on by US enterprises
Stay productive without losing context by working seamlessly across Slack, MCP servers, and the Grafana Cloud UI, so teams can investigate and collaborate in their preferred flow
Real stories from real customers
“One of the biggest use cases for us is reducing the cognitive load on engineers. Grafana Assistant helps us get to root cause faster—without needing deep expertise in every part of our complex system. That lowers training time and reduces risk if one of our experts leaves.”
Neil WilsonDirector of Software Engineering, LexisNexis Risk Solutions
No credit card required
Limited to 3 active AI users per month (5 messages / user / mo)
Community support
Pay as you go above the Free tier
3 active AI users per month (2,000 messages / user / mo) then pay as you go
8×5 email support
Scalable unit price based on annual commit
Premium support
Observability Architect
Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
Why choose Grafana Cloud
Open & unified platform
OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience.
Cost efficiency
Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend.
AI & automation
Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response.
Welcome to
The open observability cloud
Built on open source, open standards, and open ecosystems
