Digital experience monitoring with Grafana Cloud
See what your users experience and fix issues fast. Grafana Cloud brings Synthetic Monitoring and Frontend Observability—our hosted service for real user monitoring (RUM)—together with backend telemetry so engineers and leaders get a full view of customer impact.
Deliver error-free digital experiences
Understand real user experiences at a glance and proactively test user journeys with global synthetic checks for pages, APIs, and flows
Find and fix critical issues quickly
Correlate frontend insights with backend observability so you can investigate and troubleshoot regressions faster
Get value fast without vendor lock-in
Start monitoring in minutes using Grafana’s SDKs and generous free tier
Trusted by everyone from startups to the Fortune 500
Easily see what real users experience in real time
Understand real user behavior by capturing Core Web Vitals (LCP, CLS, INP/FID), JavaScript errors, and load times directly from real browsers or crashes and slow frames in mobile applications
Visualize the user journey by viewing a timeline of their session or key user actions, and measure business-critical steps in your applications
Correlate experience to root cause by linking frontend slowdowns or script errors to backend traces, services, and logs for faster resolution
Find issues before your users do
Maintain digital reliability everywhere with proactive alerts that detect and resolve issues before users are affected
Continuously test user journeys with synthetic checks that simulate web and API flows from global locations
Unify testing and monitoring with load and performance testing by reusing the same scripts from staging to production
Connect frontend and backend insights in one view
Break down data silos by connecting RUM data, synthetic checks, logs, metrics, and traces in a single, navigable view inside Grafana Cloud’s observability suite
Show business impact by linking performance and reliability metrics directly to conversions, engagement, and other KPIs that matter
Find root causes faster by tracing an issue from a user’s session through every service
Real stories from real customers
“During Black Friday, an alert helped us catch a misconfigured product that was priced too low before it caused massive revenue loss. Without proper alerting in Grafana [used in conjunction with k6 and Synthetic Monitoring], we might not have noticed the issue for hours, potentially costing us millions."
Charbel WakimTech Lead OpenMage / DevOps Engineer, Emma Sleep
Perfect for personal projects, exploring new ideas, and early-stage startups. No charges ever.
All Grafana Cloud services, with usage limits
Adaptive Telemetry, AI Assistant, and much more
Community support
14 days retention for metrics, logs, traces, profiles, & k6 performance tests
Ready for scaling with more retention, basic support, and usage-based pricing.
Unlimited access to all Grafana Cloud services; simply pay as you go above the free tier
Adaptive Telemetry, AI Assistant, and much more
8X5 email support
13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests
A full-service offering for companies with security, compliance, and deployment requirements.
Premium support
Custom retention
Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
Why choose Grafana Cloud
Open & unified platform
OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience.
Cost efficiency
Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend.
AI & automation
Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response.
Welcome to
The open observability cloud
Built on open source, open standards, and open ecosystems
