One assistant. Your entire stack.

AI is changing how teams work, but hype doesn’t solve incidents or control costs. Grafana Cloud’s built-in AI helps teams troubleshoot faster, optimize spend, and stay ready for what’s next—from an SRE agent for root cause analysis to cost controls and an Anthropic integration for LLM observability.

Work smarter, not harder

Automate routine tasks like incident summaries and checks so teams can focus on higher-impact work

Solve faster

Accelerate investigations with built-in agents that surface signals and guide teams before issues escalate

Spend better

Control costs, amplify key signals, and cut waste with Adaptive Telemetry

Trusted by everyone from startups to the Fortune 500

AI in Grafana Cloud

Unlock observability as easy as chat.

Grafana Cloud delivers a rich set of agents across your observability workflow, enabling self-service for every team. The result: faster insights, lower costs, and less friction across your organization.

Start faster

  • Onboard in minutes with chat-driven workflows

  • Get step-by-step guidance with AI-assisted support

  • Use natural language to write queries and build dashboards

Cut spend while amplifying signal

  • Optimize storage and retention without manual tuning—customers report 35–50% cost reductions across metrics, logs, and traces

  • Preview and set policies in the UI, with one-click protection for must-keep telemetry

Find root cause faster with agentic investigations

  • Accelerate investigations with the SRE agent (Assistant Investigations)

  • Connect signals seamlessly through a knowledge graph for richer RCA

  • Generate instant log and error explanations to speed triage

Operate services more reliably with AI assistance

  • Improve dashboard hygiene with AI-generated titles and descriptions

  • Make profile data actionable with AI-assisted flame graph parsing

  • Maintain enterprise security with role-based access controls for investigations, rules, and MCP server management

AI observability for LLMs and beyond

As AI applications grow more complex, Grafana Cloud makes it easier to track costs and performance of AI workloads with prebuilt dashboards and alerts.

Observe and optimize your AI apps in real time

AI in Grafana OSS

Grafana Cloud remains the fastest path to value, but OSS innovation ensures flexibility for everyone. With our open source LLM plugin and MCP server, you can connect agents to Grafana and extend AI where you need it—all without lock-in.

Extend AI across your stack with open integrations

  • MCP support: Connect agentic tools to other data for richer context

  • OSS LLM plugin: Centralize keys, choose providers, and add “explain this” features across Grafana

Real stories from real customers

“One of the biggest use cases for us is reducing the cognitive load on engineers. Grafana Assistant helps us get to root cause faster—without needing deep expertise in every part of our complex system. That lowers training time and reduces risk if one of our experts leaves.”

Neil WilsonDirector of Software Engineering, LexisNexis Risk Solutions

Get Assistant in Grafana Cloud

free
Always
$0

No credit card required

Actually useful free tier with access to everything that Grafana Cloud has to offer.
  • Limited to 3 active AI users per month (5 messages / user / mo)

  • Community support

pro
Self-serve
$20/ active AI user

Pay as you go above the Free tier

Platform fee of $19 per month includes:
  • 3 active AI users per month (2,000 messages / user / mo) then pay as you go

  • 8×5 email support

enterprise
Full service
Custom

Scalable unit price based on annual commit

Minimum commit of $25,000 per year.
  • Premium support

  • Observability Architect

  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

Part of your Grafana Cloud observability platform

Works seamlessly with other Grafana Cloud offerings including:

Frequently asked questions

Why choose Grafana Cloud

Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience. 

Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend. 

AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response. 

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GDPR Compliant

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