Set service level objectives and manage SLO alerts

Grafana SLO is an application that makes it easy to create, manage, and scale service level objectives, SLO dashboards, and error budget alerts in Grafana Cloud.

Set SLOs in minutes

Create SLIs and SLOs with a guided UI and get started with prebuilt dashboards, alerts, and recording rules that help you prioritize your incident response

Deploy SLOs as code

Scale SLOs as code with API and Terraform support, eliminating the need for repetitive, manual setup

Get a high-level overview of your services

Track the metrics that matter with a snapshot of service level indicators and error budgets across your critical services

Trusted by everyone from startups to the Fortune 500

Why use Grafana Cloud for service level objectives?

Assistance with setting SLOs

  • Get step-by-step guidance to create service level objectives and prevents errors in your setup

  • Define service level indicators and configure an SLO with a guided wizard

  • Create an SLO ratio with our query builder (no PromQL required!)

  • Determine metrics and targets with useful tooltips to help you get started

Auto-generated SLO dashboards and alerts

  • Get dashboards and alerts built for you once you define your SLO targets

  • Visualize SLO metrics in dynamic dashboards that include SLO and SLI status, remaining error budget, and burn rate

  • Maintain control of SLOs with precise fast-burn and slow-burn alerts that help decrease on-call loads

Aggregate view of all SLOs

  • Answer application performance and downtime questions with a complete overview of your SLOs

  • Monitor SLI performance and error budgets with the SLO Overview dashboard

  • Deliver automated SLO status reports to stakeholders

Enable SLOs as code

  • Easily scale your service level objectives by configuring SLOs as code

  • Provision SLIs/SLOs, dashboards, and alerts as code via API or Terraform support

  • Customize your service level objective with or without labels

Real stories from real customers

“We want to use some of the burn rate alerts through Grafana SLO and put them up on a big board so everyone can see them. We also want to cut through the alert fatigue…With Grafana SLO in place, we hope to focus on what matters most: reliability and providing a positive user experience”

Dylan MorleyLead Principal Engineer, ASOS

Get Grafana SLO in Grafana Cloud

free
Always
$0

No credit card required

Actually useful free tier with access to everything that Grafana Cloud has to offer.
  • Limited to 3 active IRM users per month

  • Community support

pro
Self-serve
$20/ active IRM user

Pay as you go above the Free tier

Platform fee of $19 per month includes:
  • 3 active IRM users per month then pay as you go

  • 8×5 email support

enterprise
Full service
Custom

Scalable unit price based on annual commit

Minimum commit of $25,000 per year.
  • Premium support

  • Observability Architect

  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

Part of your Grafana Cloud observability platform

Works seamlessly with other Grafana Cloud offerings including:

Why choose Grafana Cloud

Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience. 

Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend. 

AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response. 

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