Distributed tracing with Grafana Cloud

Grafana Cloud Traces is a fully managed distributed tracing system powered by Tempo that helps teams understand request flows and troubleshoot performance issues at scale.

Unravel microservice architectures

Pinpoint a problematic service so you know exactly what to fix and who should fix it. View upstream and downstream connections to understand the ripple effects across your system

Minimal changes, maximum compatibility

Leverage compatibility with OpenTelemetry, Jaeger, and Zipkin trace formats to get started quickly with minimal changes to your application instrumentation or use OpenTelemetry’s auto-instrumentation to get traces without adding any new code

Automatic metrics for immediate insights

Automatically derive request rate, error rate, and duration (RED) metrics for your services. Understand overall system health at a glance, and get alerts when something goes wrong

Trusted by everyone from startups to the Fortune 500

Why use Grafana Cloud for distributed tracing?

Find root causes faster with AI

  • Quickly pinpoint performance bottlenecks by correlating logs to traces

  • Easily explore errors, anomalies, and system changes with Grafana Assistant

  • Pivot smoothly between observability signals thanks to Grafana Cloud’s tightly integrated stack, which brings together metrics, logs, and traces with Grafana visualizations

Get started with tracing with minimal effort

  • Send spans from any app via Alloy or the OpenTelemetry Collector. OpenTelemetry, Jaeger, and Zipkin trace formats are all supported

  • Turn traces into insights by building dynamic Grafana dashboards and visualizations from trace data

  • Explore your traces with TraceQL, which is OpenTelemetry-native 

  • Not familiar with TraceQL? Use Grafana Traces Drilldown to visualize and explore your traces — no queries required

Performance at scale, with costs under control

  • Keep deployments cost-efficient by leveraging object storage and a columnar trace storage format based on Apache Parquet

  • Complete big searches quickly via Cloud Traces’ massively parallel query engine, which can scan terabytes of traces per second

  • Store what matters most by automatically identifying and retaining your most valuable traces via Adaptive Traces

Real stories from real customers

“Understanding where latency was increasing and finding areas where you can improve on that becomes more difficult once you have several services communicating with each other. And jumping from one tool to another while debugging makes things more complicated. Having it all in one tool like Grafana Cloud Traces simplifies the process.”

Roman VogmanDevOps Engineer, Houzz

Get distributed tracing in Grafana Cloud

free
Always
$0

No credit card required

FEATURES
  • Limited to 50 GB ingested per month

  • 14 day retention

  • Community support

pro
Self-serve
$0.05/ GB Process
$0.40/ GB Write
$0.10/ GB Retain

Pay as you go above the Free tier

Platform fee of $19 per month includes:
  • 50 GB ingested per month then pay as you go

  • 30 days retention

  • 8×5 email support

enterprise
Full service
Custom

Scalable unit price based on annual commit

Minimum commit of $25,000 per year.
  • Custom retention

  • Premium support

  • Observability Architect

  • Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)

Part of your Grafana Cloud observability platform

Works seamlessly with other Grafana Cloud products including:

Frequently asked questions

Why choose Grafana Cloud

Open & unified platform

OpenTelemetry-native observability and no lock-in, with out-of-the-box solutions like Kubernetes Monitoring, Application Observability, Grafana SLO, and RUM delivered in one unified experience. 

Cost efficiency

Optimize costs without sacrificing insight with Adaptive Telemetry, which filters out unused data so your budget goes toward what actually drives value. Pair with cost management tools that help you monitor, control, and tune spend. 

AI & automation

Grafana Assistant powers agentic workflows, prebuilt dashboards, intelligent filters, and customized alerts—surfacing the data you need for faster, more efficient incident response. 

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